Training Workshops & Events

Our training courses and workshops

The NSW Ombudsman offers a range of quality training workshops based on our 35 years of experience in assisting agencies and the public. Our highly interactive workshops provide participants with clear guidance and practical strategies to improve their skills and knowledge.

Access and equity training

Community & disability services training

Complaint-handling & negotiation skills training

Employment-related child protection training

In-house training

Investigation training

Public interest disclosures training

Training workshops and events complete list

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Public interest disclosures training

Our public interest disclosures (PID) training provides an overview of the public authority’s responsibilities under the Public Interest Disclosures Act 1994 and the roles and responsibilities of parties involved in disclosures. We can tailor training content to meet your agency’s training needs.

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Featured training

Notifying and reporting allegations of workplace child abuse - free information session

This free information session will provide an overview of the employment-related child protection scheme in NSW and the role of the NSW Ombudsman.

The Ombudsman’s employment-related child protection functions are outlined in Part 3A of the Ombudsman Act. They require the heads of government agencies and some non-government agencies to notify the Ombudsman of any reportable conduct involving their employees. Reportable conduct includes allegations and convictions relating to abuse or misconduct involving children and young people.

Using case studies as examples, the session will provide participants with:

  • an overview of employer obligations under the reportable conduct scheme
  • information about how to recognise reportable conduct
  • a snapshot of the key steps in responding to a child protection allegation, including risk assessment and management, investigation, sharing information under Chapter 16A and making a finding
  • information about the roles and responsibilities of key agencies in child protection such as Police, Family and Community Services (FACS) and the Office of the Children’s Guardian (OCG).
  • guidance in relation to notifying allegations and ongoing liaison with the NSW Ombudsman.

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Upcoming training

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