Training Workshops & Events

Our training courses and workshops

The NSW Ombudsman offers a range of quality training workshops based on our 35 years of experience in assisting agencies and the public. Our highly interactive workshops provide participants with clear guidance and practical strategies to improve their skills and knowledge.

Access and equity training

Community & disability services training

Complaint-handling & negotiation skills training

Employment-related child protection training

In-house training

Investigation training

Public interest disclosures training

Supporting young people to make complaints and advocate for systems change (Free training)

Training workshops and events complete list

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Public interest disclosures training

Our public interest disclosures (PID) training provides an overview of the public authority’s responsibilities under the Public Interest Disclosures Act 1994 and the roles and responsibilities of parties involved in disclosures. We can tailor training content to meet your agency’s training needs.

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Featured training

11th Investigating misconduct in the public sector

Registrations are now open for the 11th National Investigations Symposium (NIS) in November 2016 at the Four Seasons Sydney.

A joint initiative by the NSW Independent Commission Against Corruption; NSW Ombudsman; and Institute of Public Administration Australia NSW, the Symposium presents an opportunity for public sector investigators and complaint handlers to increase their investigative knowledge, skills and techniques, and gain insight while networking with fellow practitioners.

The two-day Symposium on 9 and 10 November 2016 will feature thought provoking Australian and international speakers in a plenary session and four concurrent streams. On day one, hear keynote speaker Travis Tygart from the United States Anti-Doping Agency speak about his investigation into the seven-time Tour de France winner, Lance Amstrong. On day two, Dame Beverley Wakem, Chief Ombudsman of New Zealand, will highlight investigative techniques in difficult situations such as ‘closed environments’ and there will be a concluding plenary panel discussion facilitated by Chris Masters.

The Symposium provides ample opportunities to establish new contacts and nurture existing networks.

Download the 11th National Investigations Symposium program.

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Upcoming training

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Training Calendar

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