Information for agencies and service providers

We provide a range of general information and guidelines to assist agencies and service providers. Except where indicated, all our publications are free and can be downloaded from this website.

Video

Factsheets

Brochures

Guidelines

Other Ombudsman publications can be found on our publications page.

Training courses

We run the following training courses specifically for the community and disability sectors.

Details of other Ombudsman courses, including our training calendar and online registration form are on our training page.

Updates on our work

We also provide regular updates of our work on our news page.