Archived news
See key findings from our ADM Mapping Report
19 Jun 2024
Watch the summary video to find out more about our special report.
NSW Ombudsman Office Reception closed morning of Thursday 6 June 2024
28 May 2024
On Thursday 6 June, our Reception on Level 24 will be closed from 9am to 1pm due to an all-staff meeting. We will re-open Reception at 1pm. We apologise for any inconvenience.
Revenue NSW – The lawfulness of its garnishee order process report tabled in Parliament
30 Apr 2024
The Ombudsman’s special report Revenue NSW – The lawfulness of its garnishee order process has been tabled in Parliament today.
A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974 – tabled in Parliament
07 Mar 2024
The NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector (ADM mapping report) has been tabled in Parliament today.
In Focus: Machinery of government changes and maladministration risks
22 Jan 2024
The NSW Ombudsman has released a short paper looking at some maladministration risks that can arise in the context of Machinery of Government (MoG) changes, and how these risks can be mitigated.
NSW Ombudsman’s Public Interest Disclosures Act 1994 Annual Report 2022-23 tabled in Parliament
27 Nov 2023
The annual report outlines the activities undertaken by the Ombudsman’s office, including our provision of advice and training, and our monitoring and auditing activities, under the PID Act 1994.