Archived news

In Focus: Avoiding pitfalls when agencies and public servants use social media

15 Jun 2023

The NSW Ombudsman has released a short paper looking at some ways the social media conduct of agencies and individual public servants could lead to concerns about possible misconduct or maladministration.

More than shelter report urges better monitoring and reporting to improve outcomes for children presenting alone to homelessness services.

29 May 2023

Every year for the past 5 years in New South Wales, between 2,300 and 2,600 children aged 12 to 15 have sought services, without a parent or guardian, from Specialist Homelessness Services (SHS).

Workshop registration for the 13th National Investigations Symposium is now open

24 Mar 2023

A series of interactive workshops will be delivered on Tuesday, 23 May 2023 for investigators, factfinders and complaint handlers to increase knowledge, and provide new approaches, and perspectives for problem solving.

Aboriginal Outcomes Strategy focus area 2 (out-of-home care) – were the targets achieved?

28 Feb 2023

The NSW Ombudsman, Paul Miller, has today tabled a report assessing the extent to which the State’s child protection department achieved its five-year strategy to reduce overrepresentation of Aboriginal children in out-of-home care (OOHC).

The NSW Department of Communities & Justice’s Aboriginal Outcomes Strategy 2017-2021 (AOS) set an over-arching goal of reducing the over-representation of Aboriginal children in OOHC, together with four specific targets directed toward that goal.

NSW Ombudsman Supports Sydney WorldPride 2023

16 Feb 2023

We are a proud supporter of Sydney WorldPride. We are committed to ensuring everyone, including the LGBTQIA+ community, receives the right services and fair treatment from those we oversight. We are also committed to building a diverse and inclusive workplace that embraces the values and reflects the LGBTQIA+ community we serve across NSW.​

In Focus: Avoiding maladministration in the context of the NSW State election

10 Feb 2023

To support NSW public servants, the NSW Ombudsman has released a short paper on good administrative practices in the lead up to the state election.