Pursuing fairness for the people of NSW
Do you have a complaint about a NSW Government agency, local council or community service provider?
Make a complaintThe NSW Ombudsman is an independent integrity agency that pursues fairness for the people of NSW. We strive to ensure that those entrusted with public power and resources fulfil their responsibilities and treat everyone fairly.
From 11 to 15 August 2025, the NSW Ombudsman's Office will be running a series of hybrid sessions to raise awareness and understanding of the Public Interest Disclosures Act 2022, and the importance of a speak up culture for all public officials in NSW.
A special report by the NSW Ombudsman has recommended that Government agencies be formally reminded that they are not to block individuals from making a report or complaint to NSW integrity bodies.
As part of our 50-year anniversary celebrations, we are showcasing five decades of our significant contributions to public administration in a free exhibition NSW Ombudsman – 50 years of pursuing fairness for NSW, running from 1–31 July at NSW Parliament’s Fountain Court.
This year marks 50 years since the establishment of the NSW Ombudsman.
The NSW Ombudsman is calling on stakeholders to contribute to an Inquiry into Intensive Therapeutic Care.
We’re currently in the process of upgrading our complaints handling system. This means there may be delays affecting usual processing times. We apologise for any inconvenience caused. We’re working to address this and thank you for your patience.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
