We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
We're here to help anyone who has a complaint about a NSW government agency or community service provider. We want everyone to be treated fairly.
If you need help to make a complaint, you can talk to us. Our staff will listen to you. We can give you advice about your complaint or problem and what you need to do next. For example, we can help you identify who your complaint is about and how to make a complaint.
If it’s easier, you can ask someone else to contact us for you. This could be a relative, friend, solicitor, case worker, your local member of parliament or anyone else. We may need to know that you agree to their help. If you contact us via your local MP, we will need you to complete this consent form for your MP to return to us with a copy of your complaint.
If you work for the government and your complaint is about serious wrongdoing in your workplace, you can find out more information here.
If you're deaf, have a hearing impairment or speech impairment, you can contact us through the National Relay Service. We also have Easy Read information available.
If you need language help, we can arrange an interpreter for you. Or you can contact the Telephone Interpreter Service (TIS):
1. Call TIS 131 450
2. Ask to speak to the NSW Ombudsman on 9286 1000
Or find information in other languages here.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.