Reports
Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.
All reports
Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions
Reports to Parliament
This special report was completed as part of the NSW Ombudsman's community services complaint system review function. It follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or concerning Aboriginal children in the child protection system.
NSW Child Death Review Team Annual Report 2023-24
Annual reports
The NSW Child Death Review Team (CDRT) Annual Report 2023-24 describes the operations and activities of the CDRT during the period 1 July 2023 to 30 June 2024.
NSW Ombudsman Annual Report 2023–24
Office Annual Reports
The NSW Ombudsman Annual Report 2023-24 outlines our work over the past financial year in pursuing fairness for the people of NSW.
NSW Ombudsman Submission - Australia's youth justice incarceration system
Other submissions
This is a copy of our submission to the Senate Legal and Constitutional Affairs Committee on Australia’s youth justice incarceration system. The submission outlines the oversight role of the NSW Ombudsman in relation to youth justice detention in NSW, highlighting our functions most relevant to the Inquiry.
Investigation into actions taken against bystander inmates following an incident at Clarence Correctional Centre
Reports to Parliament
This special report concerns an investigation into actions taken by the operator of Clarence Correctional Centre (Serco) against inmates who witnessed an assault on an officer by an inmate, at the centre in September 2023.
Investigation into inmate discipline in NSW correctional centres
Reports to Parliament
The report follows an investigation by the NSW Ombudsman involving a systemic examination of how inmate discipline is managed across all correctional centres. The inmate disciplinary system deals with inmates who are alleged to have committed a ‘correctional centre offence’ while in custody.
Select Committee on Adopting Artificial Intelligence
Other submissions
Submission to the Select Committee on adopting artificial intelligence.
Casebook July 2024: Investigations and complaint-handling case studies
Reports to Parliament
Casebook July 2024: Investigations and complaint-handling case studies provides a summary of investigations conducted and a sample of complaints handled by the NSW Ombudsman from 1 October 2023 to 30 June 2024.
Protecting children at risk: an assessment of whether the Department of Communities and Justice is meeting its core responsibilities
Reports to Parliament
This special report was completed as part of the NSW Ombudsman’s Community Services monitoring and review functions.
Revenue NSW - The lawfulness of its garnishee order process
Reports to Parliament
In this report we examine Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue the power to issue garnishee orders.
Submission to the Portfolio Committee No. 2 recommendations relating to the delivery of specific health services and specialist care in remote, rural and regional NSW
Parliamentary submissions
This is a copy of our submission to the Portfolio Committee No. 2 recommendations relating to the delivery of specific health services and specialist care in remote, rural and regional NSW.
A map of automated decision-making in the NSW Public Sector: A special report to Parliament
Reports to Parliament
A map of automated decision-making in the NSW Public Sector (ADM mapping report) is a special report under section 31 of the Ombudsman Act 1974 and an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems (ADM systems) across the NSW public sector.
