Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions

This special report was completed as part of the NSW Ombudsman's community services complaint system review function. It follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or concerning Aboriginal children in the child protection system. It makes recommendations to improve DCJ's complaint handling system at a foundational level, starting with a recommendation that DCJ develop a plan for overarching system reform.