Protecting children at risk: an assessment of whether the Department of Communities and Justice is meeting its core responsibilities

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Protecting children at risk report 2024

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Summary

This special report was completed as part of the NSW Ombudsman’s Community Services monitoring and review functions.

The Department of Communities and Justice (DCJ), the lead agency for child protection in NSW, has three core responsibilities: to respond to children reported at risk, support children in statutory out of home care, and provide early intervention and family preservation services.

The report found that DCJ cannot demonstrate that it is meeting its core responsibilities, and that the NSW child protection system operates in a disconnected, fragmented way which is reflected in the poor tracking of outcomes achieved for children.

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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.