Reports

Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.

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All reports

Displaying 13-24 of 380 results

Displaying 13-24 of 380 results
  1. Select Committee on Adopting Artificial Intelligence

    Parliamentary submissions

    Submission to the Select Committee on adopting artificial intelligence.

  2. Casebook July 2024: Investigations and complaint-handling case studies

    Reports to Parliament

    Casebook July 2024: Investigations and complaint-handling case studies provides a summary of investigations conducted and a sample of complaints handled by the NSW Ombudsman from 1 October 2023 to 30 June 2024.

  3. Protecting children at risk: an assessment of whether the Department of Communities and Justice is meeting its core responsibilities

    Reports to Parliament

    This special report was completed as part of the NSW Ombudsman’s Community Services monitoring and review functions.

  4. Revenue NSW - The lawfulness of its garnishee order process

    Reports to Parliament

    In this report we examine Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue the power to issue garnishee orders.

  5. Submission to the Portfolio Committee No. 2 recommendations relating to the delivery of specific health services and specialist care in remote, rural and regional NSW

    Parliamentary submissions

    This is a copy of our submission to the Portfolio Committee No. 2 recommendations relating to the delivery of specific health services and specialist care in remote, rural and regional NSW.

  6. A map of automated decision-making in the NSW Public Sector: A special report to Parliament

    Reports to Parliament

    A map of automated decision-making in the NSW Public Sector (ADM mapping report) is a special report under section 31 of the Ombudsman Act 1974 and an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems (ADM systems) across the NSW public sector.

  7. Letter in response to the published Report of the Special Commission of Inquiry into offending by Former Corrections Officer Wayne Astill at Dillwynia Correctional Centre

    Other submissions

    Special Commission of Inquiry Report into offending by former Corrections Officer Wayne Astill at Dillwynia Correctional Centre.

  8. Submission to Portfolio Committee No. 3 - Education - Children and young people with disability in New South Wales educational settings

    Parliamentary submissions

    This is a copy of our submission to the Portfolio Committee 3 – Education – Children and young people with disability in New South Wales educational settings.

  9. NSW Ombudsman submission to COVID-19 Response Inquiry

    Other submissions

    This is a copy of our submission to the Commonwealth Government COVID-19 Response Inquiry. The submission includes copies of two COVID-19 related reports tabled by our office in NSW Parliament.

  10. Biennial report of the deaths of children in New South Wales: 2020 and 2021

    Reports into the deaths of children

    The Biennial report of the deaths of children in New South Wales: 2020 and 2021. This report contains two supplementary reports: Reviews of deaths of children in care and certain other children – reviewable deaths in 2020 and 2021; and Infant deaths from severe perinatal brain injury in NSW, 2016-2019: key thematic observations.

  11. Oversight of the Public Interest Disclosures Act 1994 Annual Report 2022-23

    Annual reports

    The report outlines the activities undertaken by the Ombudsman’s office, including our provision of advice and training, and our monitoring and auditing activities, under the PID Act 1994.​

  12. Voluntary statement to the Special Commission of Inquiry into offending by Former Corrections Officer Wayne Astill at Dillwynia Correctional Centre

    Other submissions

    Special Commission of Inquiry into offending by Former Corrections Officer Wayne Astill at Dillwynia Correctional Centre - request for institutional statement

Resources for organisations

Browse our resource library for publications to assist organisations with complaint handling and improving public administration.
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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.