Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.
Annual reports
This report provides a snapshot of voluntary public interest disclosures made between 1 October 2023, when the Public Interest Disclosures Act 2022 (PID Act) commenced, and 30 June 2024. It also details of our work under the PID Act, including advice and training, and our monitoring and auditing activities.
Reports to Parliament
This special report was completed as part of the NSW Ombudsman's community services complaint system review function. It follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or concerning Aboriginal children in the child protection system.
Annual reports
The NSW Child Death Review Team (CDRT) Annual Report 2023-24 describes the operations and activities of the CDRT during the period 1 July 2023 to 30 June 2024.
Office Annual Reports
The NSW Ombudsman Annual Report 2023-24 outlines our work over the past financial year in pursuing fairness for the people of NSW.
Other submissions
This is a copy of our submission to the Senate Legal and Constitutional Affairs Committee on Australia’s youth justice incarceration system. The submission outlines the oversight role of the NSW Ombudsman in relation to youth justice detention in NSW, highlighting our functions most relevant to the Inquiry.
Reports to Parliament
This special report concerns an investigation into actions taken by the operator of Clarence Correctional Centre (Serco) against inmates who witnessed an assault on an officer by an inmate, at the centre in September 2023.
Reports to Parliament
The report follows an investigation by the NSW Ombudsman involving a systemic examination of how inmate discipline is managed across all correctional centres. The inmate disciplinary system deals with inmates who are alleged to have committed a ‘correctional centre offence’ while in custody.
Other submissions
Submission to the Select Committee on adopting artificial intelligence.
Reports to Parliament
Casebook July 2024: Investigations and complaint-handling case studies provides a summary of investigations conducted and a sample of complaints handled by the NSW Ombudsman from 1 October 2023 to 30 June 2024.
Reports to Parliament
This special report was completed as part of the NSW Ombudsman’s Community Services monitoring and review functions.
Reports to Parliament
In this report we examine Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue the power to issue garnishee orders.
Parliamentary submissions
This is a copy of our submission to the Portfolio Committee No. 2 recommendations relating to the delivery of specific health services and specialist care in remote, rural and regional NSW.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.