Join the NEW Complaint Handling Community of Practice (ComPrac)

Date posted:

The NSW Ombudsman is launching the Complaint Handling Community of Practice (ComPrac) on 26 November 2024. 

The Complaint Handling ComPrac is designed to bring together professionals from NSW government agencies, local councils and community service providers who are dedicated to improving complaint handling practices. It is a space to discuss trends and collaborate on solutions to emerging challenges in complaint handling. Members will help shape the direction of the community by contributing content, ideas, and insights.

Stay connected

Subscribe to stay informed about upcoming events, resources, and community updates for the Complaint Handling ComPrac. 

Interested in joining the Complaint Handling ComPrac’s Advisory Board? 

If you are interested in taking a more active role in shaping the direction of the Complaint Handling Community of Practice, we welcome expressions of interest for positions on our Advisory Board. For more information or to express your interest, please email engagement@ombo.nsw.gov.au

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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.