The NSW Ombudsman is committed to upholding the rights of all children and promoting their safety, welfare and wellbeing in its processes, decisions and actions.
The NSW Ombudsman is launching the Complaint Handling Community of Practice (ComPrac) on 26 November 2024.
The NSW Ombudsman has decided to commence an investigation, under section 13 (Decision for investigation) of the Ombudsman Act 1974 (NSW) (Ombudsman Act) into certain conduct of the following public authorities: Service NSW, Department of Customer Service (including Revenue NSW), NSW Treasury.
The NSW Ombudsman Office is participating in NSW ICAC’s Rural and Regional Outreach Program in the New England Region, Tamworth in mid-November 2024.
From 5 to 9 August 2024, the NSW Ombudsman's Office will be running a series of virtual sessions to raise awareness and understanding of the Public Interest Disclosures Act 2022, and the importance of a speak up culture for all public officials in NSW.
To find out more watch our summary video below and read the report, which includes a list of reported ADM systems and the ADM+S research.
The NSW Ombudsman has released a short paper looking at some maladministration risks that can arise in the context of Machinery of Government (MoG) changes, and how these risks can be mitigated.
The Biennial report of the deaths of children in New South Wales: 2020 and 2021, incorporating reviewable deaths of children, has been tabled in Parliament and today. The report details how infant and child mortality rates in NSW fell between 2007 and 2021.
The annual report outlines the activities undertaken by the Ombudsman’s office, including our provision of advice and training, and our monitoring and auditing activities, under the PID Act 1994.
The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2022-23 in Parliament today.
The NSW Ombudsman’s Office Annual Report 2022-23 has been tabled in Parliament today.
The NSW Ombudsman has published new guidelines to help agencies meet their obligations under the Public Interest Disclosures Act 2022 (PID Act), which commences on 1 October 2023.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.