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Complaint handling in NSW Universities

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Summary

This paper sets out for discussion a minimum standards scheme for university complaint handling that, if adopted, would provide a university with the capacity to adequately handle any complaint likely to arise. Submission needs to be in by 22 November 2004.

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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.