We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
Reports to Parliament
Mandatory disease testing in NSW: monitoring the operation and administration of the mandatory Disease testing Act 2021 is the NSW Ombudsman’s first report on its monitoring of the MDT Act. The report sets out the NSW Ombudsman’s observations from monitoring the first 18 months of the scheme, from 29 July 2022 to 31 December 2023.
Reports to Parliament
Casebook January 2025: Investigations and complaint-handling case studies includes a summary of all investigations completed by the NSW Ombudsman between 1 July 2024 and 31 December 2024.
Reports to Parliament
This is a special report to Parliament that details the NSW Ombudsman’s assessment of OCHRE over the past 10 years.
Reports to Parliament
This report provides a snapshot of voluntary public interest disclosures made between 1 October 2023, when the Public Interest Disclosures Act 2022 (PID Act) commenced, and 30 June 2024. It also details of our work under the PID Act, including advice and training, and our monitoring and auditing activities.
Reports to Parliament
This special report was completed as part of the NSW Ombudsman's community services complaint system review function. It follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or concerning Aboriginal children in the child protection system.
Reports to Parliament
The NSW Child Death Review Team (CDRT) Annual Report 2023-24 describes the operations and activities of the CDRT during the period 1 July 2023 to 30 June 2024.
Reports to Parliament
This special report concerns an investigation into actions taken by the operator of Clarence Correctional Centre (Serco) against inmates who witnessed an assault on an officer by an inmate, at the centre in September 2023.
Reports to Parliament
The report follows an investigation by the NSW Ombudsman involving a systemic examination of how inmate discipline is managed across all correctional centres. The inmate disciplinary system deals with inmates who are alleged to have committed a ‘correctional centre offence’ while in custody.
Reports to Parliament
Casebook July 2024: Investigations and complaint-handling case studies provides a summary of investigations conducted and a sample of complaints handled by the NSW Ombudsman from 1 October 2023 to 30 June 2024.
Reports to Parliament
This special report was completed as part of the NSW Ombudsman’s Community Services monitoring and review functions.
Reports to Parliament
In this report we examine Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue the power to issue garnishee orders.
Reports to Parliament
A map of automated decision-making in the NSW Public Sector (ADM mapping report) is a special report under section 31 of the Ombudsman Act 1974 and an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems (ADM systems) across the NSW public sector.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.