We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
Reports to Parliament
This special report was completed as part of the NSW Ombudsman's community services complaint system review function. It follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or concerning Aboriginal children in the child protection system.
Reports to Parliament
The NSW Child Death Review Team (CDRT) Annual Report 2023-24 describes the operations and activities of the CDRT during the period 1 July 2023 to 30 June 2024.
Reports to Parliament
This special report concerns an investigation into actions taken by the operator of Clarence Correctional Centre (Serco) against inmates who witnessed an assault on an officer by an inmate, at the centre in September 2023.
Reports to Parliament
The report follows an investigation by the NSW Ombudsman involving a systemic examination of how inmate discipline is managed across all correctional centres. The inmate disciplinary system deals with inmates who are alleged to have committed a ‘correctional centre offence’ while in custody.
Reports to Parliament
Casebook July 2024: Investigations and complaint-handling case studies provides a summary of investigations conducted and a sample of complaints handled by the NSW Ombudsman from 1 October 2023 to 30 June 2024.
Reports to Parliament
This special report was completed as part of the NSW Ombudsman’s Community Services monitoring and review functions.
Reports to Parliament
In this report we examine Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue the power to issue garnishee orders.
Reports to Parliament
A map of automated decision-making in the NSW Public Sector (ADM mapping report) is a special report under section 31 of the Ombudsman Act 1974 and an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems (ADM systems) across the NSW public sector.
Reports to Parliament
The report outlines the activities undertaken by the Ombudsman’s office, including our provision of advice and training, and our monitoring and auditing activities, under the PID Act 1994.
Reports to Parliament
The NSW Ombudsman Formal investigations summary report 2022-23 is a summary of completed investigations by the Office from 1 October 2022 to 30 September 2023.
Reports to Parliament
The NSW Child Death Review Team (CDRT) Annual Report 2022-23 describes the operations and activities of the CDRT during the period 1 July 2022 to 30 June 2023.
Reports to Parliament
Our latest report assesses what the NSW Department of Communities and Justice has done to improve responses to children who present alone to homelessness services. We first reported on this issue in 2018 and again in 2020. There are still outstanding actions needed.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.