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Complaint handling systems survey report Departments and Authorities December 2007 pdf

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Summary

In the period June to August 2007 the NSW Ombudsman conducted a survey of complaint handling systems across all NSW government departments and public authorities, including local councils. This is the report of the results from government departments and public authorities.

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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.