DADHC - The need to improve services for children, young people and their families Special report to Parliament April 2004

This report concerns the Ombudsman's investigation into the implementation by the Department of Ageing, Disability and Home Care (DADHC) of aspects of its policy for children and young people with a disability. Our investigation has found that there were significant deficiencies in the department's implementation of its policy leading to inadequate service provision for many families. The purpose of this special report to Parliament is to explain the nature of our investigation, highlight our findings, and outline the department's response to these findings. I believe that the issues are important and that, in the public interest, they should be brought to the attention of Parliament and the community.