Reports
Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.
All reports
Letter from Acting Ombudsman to Portfolio Committee No. 2 – Health
Parliamentary submissions
Letter from Acting Ombudsman to Portfolio Committee No. 2 – Health regarding the application of the Public Interest Disclosure Act 1994 in health contexts.
NSW Ombudsman Submission Inquiry into Child Protection and Social Services System 25 January 2021
Parliamentary submissions
The NSW Ombudsman provided a submission to assist the Committee on Children and Young People in its examination of the effectiveness of the NSW child protection and social services system in responding to vulnerable children and families. Our role in relation to the child protection system is outlin
An inherent conflict of interest: councils as developer and regulator
Reports to Parliament
This report concerns the management of conflicts of interest that arise when councils are the owner or proponent of their own developments, are also the consent authority for that development, or otherwise have regulatory responsibilities involving compliance and enforcement.
Oversight of the Public Interest Disclosures Act 1994 Annual Report 2019–20
Annual reports
The report outlines the activities undertaken by the Ombudsman’s office, including our provision of advice and training, and our monitoring and auditing activities, under the PID Act 1994.
Public Interest Disclosures Steering Committee Annual Report 2019-20
Annual reports
The Public Interest Disclosures Steering Committee is established under section 6A of the Public Interest Disclosure Act 1994 (PID Act). Under this section, the Ombudsman, as chairperson of the Steering Committee, is required to prepare an annual report of the Committee’s activities and any recommen
Comments on clause 35 of the Mandatory Disease Testing Bill 2020
Reports to Parliament
The purpose of this report is to provide information to Parliament relevant to its consideration of the Mandatory Disease Testing Bill 2020 (NSW), which was introduced into the Legislative Assembly by the Hon. David Elliott MP on 11 November 2020.
NSW Child Death Review Team Annual Report 2019-20
Annual reports
This annual report, made under s34F of the Community Services (Complaints, Reviews and Monitoring) Act 1993 (the Act), describes the operations and activities of the CDRT during the period 1 July 2019 to 30 June 2020.
NSW Ombudsman Annual Report 2019-20
Office Annual Reports
This report summaries the activities and performance of the Ombudsman’s office for the 2019–20 financial year as well as reporting on our work during the year. The report addresses our obligations under the Ombudsman Act 1974 and the Annual Reports (Departments) Act 1985.
'More than shelter – addressing legal and policy gaps in supporting homeless children' A progress report
Reports to Parliament
This report examines progress in implementing our previous recommendations, and makes further recommendations.
Submission to the Legislative Council Select Committee on the High Level of First Nations People in Custody & Oversight and Review of Deaths in Custody
Parliamentary submissions
NSW Ombudsman response to the Inquiry into the High Level of First Nations People in Custody & Oversight and Review of Deaths in Custody.
Submission to the National Review of Hotel Quarantine
Other submissions
This is a copy of our submission to the National Review of Hotel Quarantine. The submission outlines complaints received by the NSW Ombudsman relating to the hotel quarantine arrangements in place in New South Wales in response to the COVID-19 pandemic as well as suggestions concerning complaint-handling in the context of quarantine arrangements.
Investigation into actions taken by SafeWork NSW Inspectors in relation to Blue Mountains City Council workplaces
Reports to Parliament
This report sets out the findings and recommendations of the Ombudsman’s investigation into SafeWork NSW (SafeWork). The investigation was started following a complaint by Blue Mountains City Council (BMCC) in 2018. BMCC alleged wrong administrative conduct by SafeWork when it took various complianc
