Pursuing fairness for the people of NSW

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The NSW Ombudsman is an independent integrity agency that pursues fairness for the people of NSW. We strive to ensure that those entrusted with public power and resources fulfil their responsibilities and treat everyone fairly. 

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Celebrate 50 years of pursuing fairness for the people of NSW with a special exhibition at NSW Parliament House

As part of our 50-year anniversary celebrations, we are showcasing five decades of our significant contributions to public administration in a free exhibition NSW Ombudsman – 50 years of pursuing fairness for NSW, running from 1–31 July at NSW Parliament’s Fountain Court. 

50 years of NSW Ombudsman

2025 marks 50 years of the NSW Ombudsman pursuing fairness for the people of NSW

This year marks 50 years since the establishment of the NSW Ombudsman.

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Inquiry into Intensive Therapeutic Care: Call for Submissions

The NSW Ombudsman is calling on stakeholders to contribute to an Inquiry into Intensive Therapeutic Care.

ITC

Complaints handling system upgrade

We’re currently in the process of upgrading our complaints handling system. This means there may be delays affecting usual processing times. We apologise for any inconvenience caused. We’re working to address this and thank you for your patience.

Website upgrade

Report on the monitoring of the Mandatory Disease Testing Act 2021, tabled in Parliament today

The NSW Ombudsman’s report monitoring the Mandatory Disease Testing Act 2021 (MDT Act), was tabled in Parliament today.

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A new national complaint service for higher education students has commenced

 A new National Student Ombudsman (NSO) has commenced operations on 1 February 2025.

NSO

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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.